Refund and Returns Policy

Effective Date: Insert Date

At Luxury Jewelry Designs, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a clear and simple return and refund process.

1. Returns Eligibility

To be eligible for a return, the following conditions must be met:

  • The item must be unused and in the same condition that you received it.
  • The item must be in its original packaging with all tags and labels attached.
  • The return must be initiated within 30 days of receiving your order.

Please note: Certain items such as perishable food products are not eligible for return due to safety and health regulations. This includes opened or partially consumed items.

2. Non-Returnable Items

The following items cannot be returned:

  • Perishable food products
  • Custom-made or personalized items
  • Gift cards
  • Items purchased on sale or clearance

3. Refund Process

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If your return is approved, a refund will be issued to your original method of payment. Please allow 5-10 business days for the refund to reflect in your account, depending on your payment provider.

4. Shipping Costs

  • Return shipping costs are the responsibility of the customer unless the item received was damaged, defective, or incorrect.
  • Original shipping fees are non-refundable unless the return is due to our error.

5. Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us immediately at Info@luxuryjewelrydesigns with details and photos of the damage. We will work with you to resolve the issue promptly by offering a replacement or a full refund.

6. How to Initiate a Return

To initiate a return, please contact our customer service team at:

  • Email: Info@luxuryjewelrydesigns
  • Phone: 3877 Maple Lane
  • Address: 3877 Maple Lane, Birmingham, Alabama, United States

Provide your order number, the item(s) you wish to return, and the reason for the return. Once approved, we will provide further instructions on how to ship your item back to us.

7. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at Info@luxuryjewelrydesigns.

8. Contact Us

For any questions or concerns regarding this policy or your return, feel free to contact us at:

Phone: 703-534-3010

Address:  2037 Cabell Avenue, Saint Benedict, Louisiana,United States

Email: Info@luxuryjewelrydesigns

This policy covers returns, refunds, and exchanges for your food products while addressing any unique aspects related to perishable items.